Return & Refund Policy

At Sikho Aur Kharido (sikhoaurkharido.shop), we value our customers' satisfaction and strive to provide a seamless shopping experience. We understand that sometimes unexpected situations may arise, such as receiving a damaged product during delivery. To ensure a smooth return process, we kindly request our customers to make an unboxing video as they receive their order. This video serves as valuable evidence if any damage has occurred during transit. By reviewing the video, we can promptly assist you in returning the product and resolving the issue. For any inquiries or assistance, please feel free to reach out to us through email. We are here to help and ensure your shopping experience remains stress-free and enjoyable.

Once the product is returned to us and post-inspection if the product is in the same condition, the refund amount will be processed within 5 business days.

Product Packaging and Variations

Please note that manufacturers may occasionally change product packaging or make slight modifications to the product itself. Additionally, variations in color or appearance between the product displayed in our photos and the actual product may occur. These changes are made to ensure the highest quality standards and product integrity. As such, refunds will not be applicable solely based on changes in packaging or minor variations in appearance.

Protection from Counterfeit and Substandard Products

We are committed to combating counterfeit products and ensuring that our customers receive genuine, high-quality merchandise. To achieve this, we may periodically update product packaging and make minor alterations to our products. Rest assured, these changes do not compromise the quality or intended use of the product. Refunds will not be granted for perceived discrepancies resulting from our efforts to prevent counterfeit products or maintain product authenticity.

Consumable Products

In accordance with hygiene and safety standards, we do not offer refunds on consumable products, especially those related to skincare or food items. We prioritize the well-being and satisfaction of our customers, and therefore cannot accept returns or provide refunds for consumable products once they have been purchased.

Refunds may be issued for eligible returns in accordance with our standard return policy, which excludes hygiene products, consumables, and items with altered packaging or appearance.